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Help >Customer Service > How do I contact you?
Do these questions, asked most often by our customers, help with your query?
Order Process
How does buying from Blackcircles.com work?
Tyres
How do I know what tyres I should choose?
Tyre Fitting
Where is my nearest fitter?
Customer Service
How do I change something after I place my order?
Chat
You can chat with our virtual assistant by clicking on the button in the bottom right of this page.
If you require some help from a member of our dedicated Customer Care team, you can ask our virtual assistant to leave a message with our team detailing the nature of your query.
Connect with us on WhatsApp for quick and convenient assistance. Our team will respond promptly to help you with any questions or inquiries.
We put our customers at the heart of everything we do. Hearing from you helps us continually improve and deliver the best possible experience. If you have something you’d like to share, you can contact our Head of Customer Care, Tracy Price, directly at [email protected].
Alternatively, you can write to the appropriate department via one of the following email addresses:
If you have a customer care issue please send an email to [email protected]
When emailing our customer care team, please could you include the details of your order including your order number which begins with the letters BC within the body of your email. It would also be helpful if you could please include in the subject line the type of query you are wishing assistance with. I.e. warranty, wheel balancing, change of fitting appointment, payment issues, technical queries, etc.
For information on how to join our garage network enquiries can be sent to [email protected]
If you are interested in a career at Blackcircles.com, please send a CV and covering letter to [email protected]
Phone
For customers with a query, you can reach our customer care team on the phone number 01721 725 050