What happens after I place my order?

Question

Accepted Answer

At Blackcircles.com we work hard to ensure that your experience is the best we can make it. Part of this is ensuring that we continue to keep you informed of your order after your visit to the Blackcircles.com website is over. We understand that communication is the key to a stress-free online shopping experience, especially once money has changed hands. To keep a customer up to date with the progress of their order, we send regular updates at each of the following steps: Fully Fitted Orders • On completion of purchase • Once the tyres have been dispatched - we also track delivery and ask the fitting centre to confirm that the tyres have arrived - we will contact you if there are any issues Mail Order • On completion of purchase • Once the tyres have been dispatched In the unlikely event that an issue is encountered during the process, we will contact you by phone or email to inform you and to deliver a solution.